Last Updated: 2026-5-20

1. Introduction

Welcome to XinChi-Tech (“Company,” “we,” “our,” “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xinchi-tech.com (the “Site”) or use our services (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide to Us:

  • Name, email address, postal address, phone number
  • Payment information (such as credit card details – processed by our secure payment provider)
  • Account login credentials
  • Any other information you voluntarily provide (e.g., through contact forms, customer support, or reviews)

Automatically Collected Information:

  • IP address, browser type, operating system, referring URLs
  • Pages viewed, links clicked, time and date of visits
  • Device identifiers and other technical data

Cookies and Tracking Technologies:
We may use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and serve relevant ads. You can control cookies through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including shipping and payment
  • To manage your account and provide customer support
  • To send you order confirmations, updates, and service-related communications
  • To improve our Site, products, and services
  • To detect and prevent fraud, security incidents, or other harmful activity
  • To comply with legal obligations
  • To send you marketing communications (only if you have opted in or where permitted by law)

4. Legal Basis for Processing (for GDPR – EU/UK users)

If you are located in the European Economic Area (EEA) or the UK, we process your personal data based on one or more of the following legal grounds:

  • Performance of a contract – to fulfill your orders or provide services you requested
  • Legitimate interests – to improve our services, prevent fraud, and conduct analytics
  • Consent – for marketing emails or optional cookies
  • Compliance with law – to meet legal or regulatory requirements

5. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service providers: With third parties that help us operate our business (e.g., payment processors, shipping carriers, email platforms, analytics providers). These parties are contractually required to protect your data.
  • Legal compliance: When required by law, court order, or government authority, or to protect our legal rights or the safety of others.
  • Business transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any change in control).
  • With your consent: Any other case where you have given us explicit permission.

6. International Data Transfers

Our business may operate in multiple countries. Your information may be transferred to – and processed in – countries other than your own. When we transfer your data internationally, we take appropriate safeguards (such as standard contractual clauses) to protect your privacy rights.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access – request a copy of the data we hold about you
  • Correction – ask us to correct inaccurate or incomplete information
  • Deletion – request that we delete your personal data (subject to legal exceptions)
  • Restriction – ask us to limit how we process your data
  • Portability – request a transferable copy of your data
  • Opt-out of marketing – unsubscribe from promotional emails (link included in every email)
  • Withdraw consent – where we rely on consent, you may withdraw it anytime

For California residents (CCPA):
You have the right to know what personal information we collect, request deletion, and opt out of the “sale” of your personal information (we do not sell your data).

For GDPR (EEA/UK) users:
You may also lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at [Your Privacy Email Address].

9. Cookies and Tracking Choices

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, disabling cookies may affect your ability to use certain parts of our Site.

10. Children’s Privacy

Our Site is not intended for children under the age of [13 or 16 – depending on your jurisdiction], and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us so we can delete it.

11. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media, payment pages). This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of any third parties. We encourage you to read their privacy policies.

12. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when changes were made. We encourage you to review this page periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Contact Us page.